Help Center

Find answers fast and get the support you need to keep your projects moving.

Browse by Category

Getting Started

Account creation, profile setup, and navigating your dashboard.

Project Management

Posting projects, reviewing bids, and tracking progress.

Payments & Billing

Escrow, invoices, refunds, and payment protection.

Contractor & Supplier Support

Hiring, verifying, and working with professionals.

Technical Issues

Login problems, dashboard access, and error troubleshooting.

Featured FAQs

Start here with our most commonly asked questions.

How do I post a project and receive bids?

Click ‘Post a Project’, fill in your requirements, and review bids from verified contractors.

How does escrow work?

Funds are held securely until project milestones are completed and approved.

What if a contractor doesn't complete the work?

Report the issue via our dispute center and we’ll help you resolve it fairly.

How do I verify a contractor's credentials?

Check their profile for verified badges, reviews, and license information.

How do I reset my password?

Use the ‘Forgot Password’ link on the login page and follow the emails to reset.

Can I switch between client and contractor accounts?

Yes—go to your account settings to update your role and profile type.

Guides & Tutorials

Step-by-step walkthroughs to help you get the most out of the platform.

Post your first project

Learn how to create a detailed project listing that attracts the right contractors.

Read guide

Review bids and select a contractor

Tips for comparing proposals and choosing the best partner for your job.

Read guide

Manage payments with escrow

Keep your funds secure and release payments as milestones are met.

Read guide

Still need help?

Our support team is ready to assist you via live chat, email, or ticket.